Generative AI Product Audit & Value Evaluation

Ensure Your AI Creates Real Value—With Clarity, Trust, and Impact.

You’ve built an AI-Driven product—does it truly solve user needs, earn their trust, and deliver lasting value?

We audit GenAI-powered products to ensure they’re not just functional—but valuable. We focus on output quality, UX clarity, user perception, and product impact—so you can launch with confidence and scale with purpose.

GenAI Product Audit

Why You Need a GenAI Product Audit

Even the best models can create weak products if the UX is unclear or the value isn’t felt by users.
This audit helps you answer critical questions:

  • Is my GenAI feature solving a real problem or just adding novelty?
  • Are the outputs helpful, clear, and consistent?
  • Can users understand, trust, and control what the AI is doing?
  • Are there UX or ethical risks that could erode trust over time?

What We Evaluate

User Value & Product Impact

  • Is the AI creating real value for users?
  • Does it save time, reduce friction, or unlock new outcomes?
  • Would users miss it if it disappeared tomorrow?

Output Quality & Prompt Testing

  • Do outputs hallucinate, contradict, or confuse?
  • How does the system respond to diverse real-world prompts?
  • Are responses appropriate, inclusive, and aligned with expectations?

UX Clarity & Trust Experience

  • Can users clearly see what the AI is doing—and why?
  • Are there feedback loops and safety nets in place?
  • Is the experience intuitive, transparent, and confidence-building?

Ethical Use & Risk Awareness

  • Are biases or exclusions present in output behavior?
  • Are users exposed to misleading or harmful content?
  • Are AI disclosures, consent, and accountability mechanisms clear?

Who This Service Is For

You need this audit if you’re building:

  • AI writing or content generation tools
  • LLM-powered chatbots or assistants
  • SaaS features enhanced with GenAI
  • AI coaches, tutors, or emotional assistants
  • Creative tools using text, image, or code generation

Whether you’re in product discovery, MVP testing, or preparing to scale or pitch—this audit helps sharpen your value and avoid launch risks.

Our process

01

Discovery & Product Goals Review

02

Behavior Testing (Prompt-to-Output Audit)

03

UX & Trust Layer Evaluation

04

User Value Mapping

05

Final Report: Insights, Gaps, and Recommendations

Collaborative UX and AI product expertise with agile processes and nearshore support from LATAM.

Why Work With Us

  • We test for what matters to users—value, trust, clarity.
  • UX + AI Product Experts — we speak product, not just prompts.
  • Nearshore from LATAM—global quality, regional agility.
  • Actionable insights— we don’t just flag problems, we help you solve them.
Let’s Make Sure Your GenAI Product Is Worth Using—And Trusting

Book a free consultation and discover how we can help your AI product deliver more value, faster.

FAQ

A Generative AI Product Audit is a structured evaluation of how your GenAI feature behaves, how users experience it, and whether it delivers real value. Unlike technical audits of model code or training data, this audit focuses on output quality, user trust, product usefulness, and ethical risks—key factors that drive adoption and success.

Even when using strong LLMs like OpenAI or Claude, your product can fail if the outputs are confusing, biased, or low-value. Auditing helps you identify:

  • Where users lose trust
  • Where AI behavior is unclear or inconsistent
  • Whether your GenAI feature is truly solving a problem
    This ensures you’re not just building with AI, but building something users want and trust.

No. This service is built for product teams, designers, founders, and strategists who want to make sure their GenAI experience delivers real user value. We don’t evaluate model code—we test the end-user experience and provide clear, actionable recommendations.

We audit any product that uses Generative AI or LLMs to create outputs, including:

  • AI chatbots or virtual assistants
  • Content generation tools (text, image, code)
  • SaaS features with GenAI automation
  • Educational, coaching, or wellness AI products
  • AI copilots embedded in platforms or workflows

If the AI interacts with a user—we can help audit it.

A compliance audit focuses on laws, internal data handling, or regulatory standards (like GDPR or the EU AI Act).
Our service focuses on the product level: what the user sees, feels, and experiences—how clear, helpful, and trustworthy your AI feature is.

Many teams need both. Ours helps you get the product right, before or alongside legal reviews.

Yes. In fact, our audit is especially useful during pre-launch or MVP testing. It helps you:

  • Validate if your AI is solving a real user problem
  • Identify trust issues or poor UX before scaling
  • Sharpen your value proposition for users or investors

Most audits take 3 weeks, depending on the complexity of your product. We offer scoped audits for MVPs and deeper evaluations for products preparing to scale.

Net Promoter Score: +95
Your Voice Matters:

Our user-centered AI solutions consistently earn promoter ratings—ensuring they’re not only functional but genuinely delightful.

Let’s work together

Get in touch to bring your AI product vision to life.

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